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Operations Coordinator

Full-Time

Full-Time

Job Position: Operations Coordinator

Date Submitted: Nov. 28, 2018, 3:39 p.m.

Company Hiring: Freight Logistics, Inc. : Freight Logistics International, LLC (MIA)

Pay:

Description & Requirements:

Basic Function

Coordinate shipments and related activities in accordance with customer and/or agent requirements, company objectives and applicable law.

Responsibilities

Quoting, booking, documentation, costing, billing, filing, coordination, tracking and customer service:
    * Prepare rate quotations.
    * Arrange for transportation of cargo with all applicable parties.
  * Plan and optimize shipment routes.
    * Coordinate with customers, agents and vendors.
    * Assist with carrier-rate negotiations.
    * Prepare, distribute or otherwise process all required documentation including waybills and bills of lading, invoices, export declarations (EEI), import documentation, pre alerts, debit and credit notes and others, as required.
    * Approve vendor invoices.
    * Assist with A/R collection efforts.
    * Create and maintain detailed shipment files.
    * Establish and/or maintain detailed customer-service profiles.
    * Monitor shipments and keep all parties informed of the location and status of cargo at all times.
    * Provide excellent customer service.
Management may assign or reassign duties and responsibilities at any time, due to reasonable accommodation or for other reasons.

Education and Training

    * High school diploma or equivalent.
    * Associates degree, vocational training in a related field or a minimum of two years of college coursework preferred
    * US export-compliance training preferred.

Skills

    * Expert computer skills.
    * Fluent in English and Spanish.
    * Ability to multitask and work under pressure.
    * Capacity for team work and willingness to assist others.
    * Ability to display professionalism and courteousness at all times.
    * High aptitude for problem solving.

Experience

* Minimum of 3 years prior work experience in the logistics and transportation industry, preparing and processing international air or ocean shipments, in-transit shipments and/or inland-freight shipments.

Contact

Contact Virginia Lantigua at vlantigua@freightlogistics.com

Customs Brokerage Entry Agent

Full-Time Position

Full-Time Position

Job Position: Customs Brokerage Entry Agent

Date Submitted: Dec. 7, 2018, 3 p.m.

Company Hiring: Hellmann Worldwide Logistics

Pay:

Description & Requirements:

SUMMARY
The Customs Brokerage Entry Agent is responsible for working in our Customs Brokerage Department to process import shipments and customs brokerage for our customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The Customs Brokerage Entry Agent is responsible but not limited to:
 Perform all functions required by the brokerage department to service the client and provided exceptional customer service. This includes troubleshooting, and solve problem.
 Daily follow up on all open issues with the client, carrier, forwarder, CBP, or PGA to resolve any delays in entry processing
 Manage all aspects of the entry process from receipt of documents or data to delivery, billing and scanning.
 Audit commercial documents for accuracy, and verify description, value, term of sale, country of origin, classification, and all areas required by CBP and any and all PGA’s
 Enter all required data accurately into Hellmann’s brokerage system to complete the entry and achieve full release with CBP and PGA.
 Coordinate with the origin station, supplier or third party to process the Importer Security Filing (ISF) on behalf the importer.
 Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES
None.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE
 Associate’s degree (A.A.) from a two-year college or technical school; or two to three years related experience in brokerage and custom compliance; or equivalent combination of education and experience.
 Completion of any industry related course is an asset.
 Minimum two to three years in the freight forwarding industry.
LANGUAGE SKILLS
 Ability to read, analyze, and interpret the most complex documents.
 Ability to respond effectively to the most sensitive inquiries or complaints from customers, regulatory agencies, or overseas agents.
 Ability to effectively present information and respond to questions from groups of managers, clients and customers.
MATHEMATICAL SKILLS
 Ability to calculate figures and amounts such as freight rates, discounts, interest, commissions, proportions, and percentages.
 Ability to apply concepts of basic accounting.
REASONING ABILITY
 Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
 Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
COMPETENCIES & ATTRIBUTES
 Strong communication and organizational skills, strong attention to details, ability to work effectively under pressure, ability to solve logistical problems as necessary.
 Team player within company.
 Multitask oriented and able to work in a fast environment.
 Professional and courteous phone manner.
 Knowledge of customs forms and power of attorney.
 Proficient in world geography, import documentation, and Incoterms.
 Basic keyboarding skills.
COMPUTER SKILLS
Proficient in, Lotus Notes (Email), MS Office (Word, Excel) and Internet.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is:
 Frequently required to stand, and walk.
 Regularly required to sit, use hands, handle, or feel, and talk or hear.
 Occasionally required to reach with hand and arms.
Specific vision abilities required by this job include close vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics are similar of those of an office setting with various office equipment.

Contact

Email: Heidy.Hernandez@us.hellmann.net

Customs Broker Assistant / Entry Clerk (IMPORT)

Full Time

Full Time

Export Compliance Operations Manager

Full TIme

Export Compliance Operations Manager

Job Position: Export Compliance Operations Manager

Date Submitted: Jan. 18, 2019, 11:07 a.m.

Company Hiring: Cargill

Pay:

Description & Requirements:

Description

This position is responsible for optimizing effectiveness and efficiency of the Trade Compliance Operations team. This position will be responsible for operations of moderately complex and demanding activities with delivery of high requirements of service across a site, multiple businesses, enterprises and projects in addition to supervising employees. This includes data management, reporting & analysis, government agency interaction, client interactions, business client interaction, business partnership, and people, resource, budget and project management. Understanding the needs in a changing organization building trust with the business and balancing service level performance and service cost will be a key accountability as well as ensuring that the service levels are maintained as more transactions move to Global Trade Operations Compliance (GTOC). This position is based in Miami, FL.

30% of Time/Core Accountability #1:

Supervise trade compliance operational trade (filing, auditing, and reporting)

Provide leadership to manage substantive export compliance operations issues and make final decisions on day-to-day activities with significant impact on the country or location.
Utilizing a thorough understanding of export compliance laws, regulations, practices and procedures, supervise a team of professionals to perform trade compliance operations processes and resolve issues at a site level.
Execute and maintain a control structure that captures the strategic business requirements to ensure the success of the export compliance operations of Cargill in the region, and integrate these requirements in the design of processes, SOP's and collaboration / connection with the rest of the relevant global functions and COEs.
Provide guidance along with Regional Manager, and Customs Advisory team to resolve export compliance operations barriers while maximizing trade compliance controls.
Ensure that global trade compliance operations procedures are supported by proper due diligence demonstrating reasonable care standards as defined by Cargill COEs.
Oversee the preparation of complex forms and related documents associated with global trade compliance operations requiring an extensive and detailed understanding of trade compliance laws, regulations, practices and procedures applying advice from the Regional Manager, or regional GTOC Managers as well as the Customs Advisory Team.
Work under the direction of Customs Advisory Team to support external government agency audits, investigations, reviews and disclosures.
Leverage significant knowledge of export compliance operations and other related practice areas, to lead or support Global Trade Operations projects and implementation of IT solutions.
Manage or support the management of third party service vendors to fulfill performance and compliance operations requirements.
Monitor team performance, developing and reporting KPI’s to the country and regional leads, and other stakeholders supporting the achievement of the performance goals.

25% of time/Core Accountability #2:

People Management

For a local team performing most complex tasks:

Responsible for the people management including recruiting, retention, talent development and engagement of the Compliance Operations team. Accountable for creating a collaborative and inclusive learning environment.
Manage and provide coaching to team members, including coaching Cargill’s core values.
Participate in selection of global trade compliance operations team members, plans for future workforce needs to execute against short term and longer-term business strategies.
Develop and lead the succession planning efforts.
Ensure effective onboarding and ongoing training of the Export Compliance Operations team.
Lead the export compliance operations teams with the vision and strategy set for the region, inspiring and delivering results, meeting the business and functional requirements in the global trade arena.

25% of Time/Core Accountability #3:

Client Interaction and Business Partnership

Manage all aspects for export trade compliance operations that span across the location.
Implement regional export compliance operations strategy for the local organization.
Manage local service delivery model that benchmarks processes, service levels, tools and technology.
Develop and maintain relationships with strategic stakeholders (e.g. customs, ports, plants, regulatory authorities, etc.) in the US.
Provide oversight and control for global trade compliance operations for location.
Work closely with cross functional commercial management, sales, procurement and customers to develop cross border solutions that add value to customers and supports business plans that impact the enterprise.
Advise businesses about potential risks of their global trade compliance operations and implement actions to mitigate risks and ensure compliance with the applicable regulations in coordination with the Compliance group.
Communicate and collaborate with law, tax and other functions in Cargill during complex contract negotiations, and incident investigations.
Represent location in obtaining the required permissions needed to comply with country and local government agencies
Through proper training and supervision of direct staff and direct involvement, ensure that internal customers are satisfied and their inquiries, incidents and/or issues are resolved in a timely manner.

20% of time/Core Accountability #4:

Resolving issues relating to global trade movement and tasks

Facilitate the timely border crossing and compliance activities with the regulations for transactions performed by the US Export Compliance Operations team.
Implement global trade operations and compliance processes.
Evaluate analysis on risk exposure and process improvement and provides direction and input for next steps.
Develop and maintain documents, processes and detailed guidelines and detailed procedures for the export compliance operations group in the US.
Ensure adequate document retention practices through RIM and COE guidance.
Provide leadership on the management and execution of activities in GTOC locations.
Collaborate with the different teams and functions to facilitate the execution of businesses global trade activities, focusing on US export compliance with both the foreign trade regulations and operational efficiencies.
Implement process improvements across a location to reduce execution costs and/or increase supply chain efficiencies while maintaining customer satisfaction.

#LI-AS1

Qualifications

Minimum Required Qualifications

Bachelor’s degree
At minimum 5 years of experience in a related field, including customs, trade compliance, export operations
Minimum of 3 years of experience in global trade compliance operations activities with a well-versed understanding of the compliance processes, risks and requirements
Bilingual English/Spanish
Extensive knowledge in export compliance regulations and processes
Extensive knowledge of INCOTERMS
Proven ability to oversee teams in a high stress, time sensitive environment
Proven ability to lead the development and execution of a strategy in a complex environment with multiple stakeholders and interests
Proven ability to manage cross border trade compliance operations service performance across multiple businesses
Comfortable dealing with and maneuvering through ambiguity while still achieving clear objectives/requirements
Ability to plan implementation and lead the team to accomplish the vision
Experience in leading and developing teams

Preferred Skills

Bachelor’s degree in a relevant field, i.e. International business, supply chain
8+ years of experience in export operations and trade compliance
Certified Customs Specialist or equivalent certification
Process Improvement experience
Experience of SAP - preferred GTS
Demonstrated advanced competencies in free trade agreements and global contracts review

Equal Opportunity Employer, including Disability/Vet.

Contact

Apply Online at https://cargill.taleo.net/careersection/2/jobdetail.ftl?lang=en&src=REF-12&job=COR00536

Trade Compliance Operations Export Analyst

Full-Time

Job Position: Trade Compliance Operations Export Analyst

Date Submitted: Feb. 11, 2019, 9:23 a.m.

Company Hiring: Cargill

Pay:

Description & Requirements:

Description

Responsible for performing basic trade compliance operations activities utilizing a basic level of trade compliance operations knowledge. This role requires collaboration with multiple business units, critical thinking and problem-solving skills and the ability to drive continuous improvement.

Principal Accountabilities

75% of Time/Core Accountability #1:

EXECUTE EXPORT COMPLIANCE OPERATIONS ACTIVITIES

Maintain relationships with standard stakeholders (e.g. customs, ports, plants, brokers, etc.)
Execute the GTOC (Global Trade Operations and Compliance) goals for value preservation and risk mitigation within their single location team.
Validate and coordinate export transactional data requirements.
Independently validate and coordinate export transactional requirements, ensure pre-transaction regulatory requirements are fulfilled, and prepare export customs documents (e.g. customs invoices, non-preferential trade documentation, other required customs documentation) using a moderate knowledge of US trade compliance operations practices and procedures.
Resolve holds, notifications and compliance alerts triggered by export declarations (Customs & Other Government Agencies).
Support and monitor cargo in transit to ensure border crossing and compliance with local and overseas customs and Other Government Agencies authorities.
Ensure efficiencies and compliance with free time demurrage by submitting export filings and all required export documents and inspections according to established timelines.
Using defined procedures, prepare and submit export filings, and / or submit instructions to customer designated agents when applicable.
Manage customs bonded shipments with support and guidance.

15% of Time/Core Accountability #2:

DATA ANALYSIS, MANAGEMENT & REPORTING

Process data entry activities to facilitate cross border execution and data analysis.
May report simple metrics, and benchmarks with corporate and other businesses and functions.
Collect, organize, analyze and report required data sets of a single-site or process area.
Maintain records & complies with record retention policy.

10% of Time/Core Accountability #3:

CLIENT INTERACTION AND BUSINESS PARTNERSHIP

Support the business and the global compliance operations efforts and executes in alignment of enterprise, business and functional goals.
Collaborate cross-functionally, internally and externally to implement trade compliance operations solutions.

Qualifications

Required:

Bachelor’s degree or AA with at minimum 2 years of international business experience managing exports
Incoterm and international trade knowledge
Demonstrated client/customer focus role and strong relationship builder
Proven ability to excel in ambiguous situations
Proficient in Microsoft Outlook and Office with expertise in Microsoft Excel
Strong written and verbal communication skills
Highly collaborative – ability to excel in a team environment
Detail oriented
Self-starter – highly motivated with demonstrated initiative
Excellent time management, prioritization and organizational skills
Strong problem-solving skills
Ability to work overtime when required
Ability to travel up to 5%

Preferred:

Bachelor’s degree in International Business, supply chain or related fields
3+ Years’ experience in the areas of customs, export or freight forwarder
Experience in international logistics or supply chain
Export Specialist Certification
Financial acumen, strong analytical skills
Experience in SAP - preferred GTS
Advanced skills in creating reports, metrics and scorecards

Contact

Apply Online At:

https://cargill.taleo.net/careersection/2/jobdetail.ftl?lang=en&src=REF-12&job=MIA00139