Career center

SUMMARY

This individual will be responsible for the execution of time critical international transportation movements to and from US exhibitions and events. This is a wide reaching role involving US Customs clearance processing, import operations by air and ocean, liaison with overseas partners, and the management of return shipments. On site management at US exhibition and convention centers is periodically required.

 ESSENTIAL DUTIES AND RESPONSIBILITIES

• Coordination with network colleagues and external agents
• Providing clear instructions in regard to scheduling and documentation requirements
• Communicate clearly and effectively with Agility branch staff to ensure smooth and efficient shipment processing
• Constant monitoring of shipment status and timely communication to all relevant parties
• Effective management of third party logistics providers
• Support for F&E colleagues in a team environment
• Occasional travel to US exhibition venues for periods of 7 – 10 days to provide on-site shipment management
• Financial management of each job
• Other duties as assigned

QUALIFICATIONS

• A minimum of 3 years’ experience in an import or export operations position required. Other general freight forwarding and brokerage experience an advantage.
• Excellent organizational skills and attention to detail
• Superior communications skills both verbal and written
• Experience of working in a time sensitive environment
• Strong interpersonal skills
• Experience in working effectively in a team environment
• A bachelor’s degree and language skills preferred
• A sense of humor

Training/Technical Skills

• Above average computer skills and competence in MS Office required
• Project management experience an asset

LANGUAGE SKILLS
English language skills required. Additional language competency an advantage. This position requires strong written and verbal communication skills and the ability to communicate effectively in a diverse multicultural environment.

COMPUTER SKILLS
Proficiency in the use of Microsoft Office Suite. Ability to learn work flow applications.

PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to walk and use hand and eye coordination. Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus. The employee must be able to travel domestically and drive a vehicle.

WORK HOURS AND ENVIRONMENT
Normal working hours for this position are Monday-Friday, however, working beyond these days might be required by business needs.

STATEMENT OF NON-INCLUSIVITY:
This job description is not to be construed as a complete listing of the duties and responsibilities that may be given to any employee. The duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position.

Duties and Responsibilities:

-          Prepare customs entries for all import shipments to be submitted to and released from US Customs in a timely manner

-          Ensure that all entries are properly classified by using tools such as CROSS, company profile, and communicating with Importer of Record

-          Create invoices for duty and entry charges

-          Review documents for accuracy

-          Work closely with other departments to deliver high level of service to customers

-          Perform other duties as assigned

Education and Experience

-          Minimum of 2 years prior work experience as an entry writer or in an import/customs brokerage environment, to include in-bond movements

-          Experience with ABI software, preferably Cargowise

Qualifications

-          Ability to work in a fast-paced and deadline-driven office environment

-          Excellent verbal & written communication skills

-          Ability to multi-task, prioritize, and manage time effectively

-          Exceptional customer service skills and follow up

-          Proficient in Microsoft Office (Word, Excel, and Outlook)

-          Fluent in English and Spanish (Portuguese a plus)

asic Function

Coordinate shipments and related activities in accordance with customer and/or forwarding agent requirements, and company objectives.

Responsibilities

Booking, documentation, costing, billing, filing, coordination, quoting, tracking and customer service:
  
    * Arrange for transportation of cargo with all applicable parties.
    * Plan and optimize shipment routes.
    * Coordinate with customers, agents and vendors.
    * Prepare, distribute or otherwise process all required documentation including AWB, BOLs,  invoices, export declarations (EEI), import documentation, pre alerts, debit and credit notes and others, as required.
    * Create and maintain detailed shipment files.
    * Establish and/or maintain detailed customer-service profiles.
    * Monitor shipments and keep all parties informed of the location and status of cargo at all times.
    * Provide excellent customer service.
Management may assign or reassign duties and responsibilities at any time, due to reasonable accommodation or for other reasons.

   * Prepare rate quotations when necessary.

Education and Training

    * High school diploma or equivalent required.
    * Associates degree, vocational training in a related field or a minimum of two years of college coursework preferred.
    * US export-compliance training preferred.

    * Ocean / Air DG training preferred.

Skills

    * Expert computer skills.
    * Fluent in English and Spanish.
    * Ability to multitask and work under pressure.
    * Capacity for team work and willingness to assist others.
    * Ability to display professionalism and courteousness at all times.
    * High aptitude for problem solving.

Experience

    * Minimum of 2  years prior work experience in the logistics and transportation industry, preparing and processing international air or ocean shipments, in-transit shipments and/or inland-freight shipments.

    * Magaya preferred.

    * ACE system knowledge preferred.

Export Specialist (Air & Ocean)

Full-Time

Dated Submitted: June 18, 2019

Company Hiring:  Acco Terramar

Salary: Competitive and commensurate with skills and experience.

Benefits: Fully health, vision and dental insurance; paid personal days, vacation and public holidays.

Essential Duties & Responsibilities: Handling all aspects of quoting, coordinating and preparing documentation for inland freights, air and ocean shipments.

Education Requirement:  High school diploma or associate’s degree from a two-year college.

Language Requirement:  Fully bilingual in English and Spanish (verbal and written)

Qualifications:

• Proficient in MS Office (Word, Excel and Outlook)
• Ability to multi-task and prioritize work in a time sensitive environment
• Excellent organization skills and attention to details
• Strong interpersonal skills and ability to work in a team environment
• Great personality and sense of humor

Experience Requirement:  Minimum 2 years working in customer service and/or documentation for air/ocean freight forwarder and NVOCC; other freight forwarder experience an advantage.